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Short answer: pick Lunara if you want an easier first 10 hours (ranged auto-target, self-sustain), Helion if you want melee feel. For the free Prismana, Glacy is the default safe pick - her Glimmer Shot is a ~15% team damage buff with no element requirement. Pick Grizbo if you want a damage carry instead.

1Starter: Helion vs Lunara

Helion
Melee lion · Light
Dive in, stack buffs off basics, burst with the ult. Teaches you to fight up close early. Downsides: you chase targets, whiff if they walk out of animations, and self-sustain is weaker until skills are upgraded.
Lunara
Ranged moon fox · Light
Auto-target ranged hits, marks, self-sustain on basics, easier kiting. Community consensus: safer for new players and stronger early when you have no team yet.
What you are actually locking: both are Light with identical base stats, and their evolution (Soleon / Fennelun) is an ultimate transformation that drops when combat ends - not a permanent form. You are choosing early combat feel and a cutscene companion, not a late-game carry. Neither stays best DPS forever; both get replaced by specialty Aniimo. Pick the playstyle, not a spreadsheet.

2Twine - The Button That Is the Whole Game

There is no mount. Twine merges you with a caught Aniimo - you become it for combat and traversal.

C  PC R2  PS5 RT  Xbox Press again to untwine

3Free Prismana: How to Claim + Who to Take

PickWhy players take it
GlacyDefaultHeal / Holy + Water. Glimmer Shot: ~15% team damage buff for ~20s, no element requirement - slots into any team. Swim 2 traversal. Healers are rarer in the free list than DPS.
GrizboDamageDPS / Earth + Dark. Dual element covers a huge range of offensive matchups, high ATK. The "I want a carry, not a healer" pick.
HexxinRegen / curse / anti-heal utility.
Blazen / MagmarexBreak pressure - one player picked Blazen at 42 and felt the Break difference immediately.
StellarysRanged Dark/Ice DPS if you already have sustain.
PawneyIf you are building around Break windows.
ScorchhowlSkip unless you love the design - Fire DPS is easy to find (Emberpup line + eggs).
A starter team people actually run: Helion or Lunara + Prismana Glacy + Somniwing + Turbo/Rookey. Buffs go out, then the starter bursts. Holy has few hard walls.

4First Hours Order

Mistakes That Stall New Players

▶See the Prismana Grid Before You Claim

Walkthrough of the free level-40 Prismana selector - shows the actual grid and argues you cannot really brick the account with this pick.